Shipping Policy
At Saflon, we aim to deliver your order quickly, safely, and efficiently. Every product is carefully packed to ensure it reaches you in perfect condition.
1. Delivery Coverage
We currently deliver across India through trusted courier partners. Some remote areas may have limited delivery options, but we always do our best to reach every location possible.
2. Processing Time
All confirmed orders are processed within 1–2 business days. You will receive a confirmation email or SMS once your order has been shipped.
3. Estimated Delivery Time
Orders are typically delivered within 4–8 working days after dispatch. Delivery times may vary depending on your location, courier partner, and local restrictions.
4. Shipping Charges
We offer Free Shipping on all orders placed through our website. There are no hidden fees or additional delivery charges for Cash on Delivery (COD) orders.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via SMS or email. You can use this link to check the live status of your delivery at any time.
6. Delivery Delays
We make every effort to deliver your order on time. However, occasional delays may occur due to factors beyond our control such as weather conditions, courier workload, or local restrictions. In such cases, we will keep you informed via email or SMS.
7. Undeliverable Packages
If a delivery attempt fails due to an incorrect address, unreachable contact number, or refusal to accept, the order may be returned to us. We can reship the package after verifying the details, and reshipping charges may apply in such cases.
8. Data Privacy During Shipping
Customer details such as name, address, and contact number are shared only with our delivery partners for shipping purposes. We never sell, misuse, or share customer information for any other reason. Please review our Privacy Policy for complete details.
9. Support
If you have any issues related to delivery or tracking, please reach out to our support team at:
📧 support@saflon.shop
🕒 Response Time: Within 24–48 business hours